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IT operations and automation

Enterprise Solutions

From messy tenant to AI-ready infrastructure

Deliverables

Tenant preparation and cleanupClaude agent blueprints (M365)n8n automationsScalable access management

What this solves

Most Microsoft 365 tenants have grown organically for years: groups without an owner, access rights nobody cleaned up after people left, SharePoint structures no one fully understands anymore. Building AI agents on top of that structure only amplifies the mess – an agent with overly broad access is a bigger risk than an employee with overly broad access, because it can act at scale.

Enterprise Solutions is for organisations with their own IT department that want to scale AI use across the whole business, not just one team. We start where most skip ahead: actually cleaning up the tenant before building anything on top of it.

How we work

  1. Tenant preparation – mapping and cleanup of groups, ownership, and access rights in Microsoft 365, so the structure can actually be trusted.
  2. Agent blueprints – we build Claude-based agents for specific, well-scoped needs. A common example is an IT support assistant that handles routine requests automatically; in deliveries we've done, this has covered 60% of IT support requests without a human needing to get involved.
  3. Automation with n8n – workflows between systems (ticketing, HR, document management) are connected, so the agents can actually act, not just answer.
  4. Scalable access management – role-based access is built in from the start, so new agents and new users inherit the right structure automatically instead of becoming a new exception.

Scope and timeline are agreed after an initial assessment – this isn't a fixed-price package, but a delivery scoped to how messy (or tidy) your tenant is today.

Security and governance

We sign our own data processing agreement (DPA) with you. Where Claude or Microsoft 365 are part of the delivery, those subprocessors have their own DPAs in place, and neither Claude nor Copilot use your company's data to train their models. Where data is processed depends on which systems are part of the solution – this is mapped and documented as part of the mini governance report you receive along the way.

Who this is for

Organisations with their own IT department, at least 20 employees, already active Microsoft 365 users, who want to scale AI use with structure – whether you're a growth-stage company or a large enterprise.

Related reading

A Guide to Using Claude Professionally: Chat, Projects, Skills, and Memory

A guide to using Claude professionally: pick the right entry point, set up Projects, Skills and Memory correctly, and choose the right model tier for the task – not out of habit.

MCP: The Bridge Between Claude and Your Systems

You've heard Claude can now connect to your business systems. MCP is the mechanism that makes it possible — and the thing that determines whether it's safe. Explained without the jargon.

AI agents need their own identity. Here's how Entra Access Packages make them safe to use

AI agents are often treated as extra users with far too much access. Microsoft Entra Agent ID and Access Packages fix that with time-bound, approved access – and that's exactly why agents can actually be safe to run in production.

Ready for the next step?

Take our AI Ready assessment – free, takes 5–10 minutes.

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